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Resolve the problems within your services
Troubleshooting
■ Resolve existing problems, increase capacity and improve service provision ■ Help for services on especial measures ■ Develop strategies and alternative options to make services perform to a standard above and beyond required targets ■ Clarify how a service should work; its practical implementation, impact on drug misuse in the area, and its value for money ■ Assistance in working to best evidence based practice while obtaining good value for money for commissioners ■ Fresh ideas and processes to refocus a busy organisation ■ Clarify the treatment vision and generate different options for improving overall performance
Management Support
■ Placement of clinical and management experts on site to facilitate and support improvement ■ Hands on staff training relating to the use or implementation of new policies/protocols, service documents and care pathways ■ Short and long term mentoring and support to clinical and operational staff at all levels ■ Improve staff motivation, leadership skills, communication systems, management processes and overall performance
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